Survey Reviews

Al and Julissa make a great team. For a first-time homebuyer they answered all questions no matter how silly the seemed to me with kindest and knowledgeable answers. Would highly recommend!

- Tyler B., Holiday Hills, IL

Al and his entire staff walked us through every step of our first home purchase and made every transition fluid and easy. Any time we had any question it was easy to contact Al or his staff and received the quickest responses. No wonder they are so widely known and referred.

- Stevie D., Crystal Lake, IL

Exceeded expectations. Couldn’t have been better. Professional and courteous the whole way through.

- Steven K., Crystal Lake, IL

Great communication and overall service from start to finish.

- Robert B., Park Ridge, IL

My experience with FCM was really pleasant, the best part about the whole experience was that I never felt pressured to purchase a home. I like how relaxed the whole experience was.

- Joshua E., Lake in the Hills, IL

Staff was really helpful and on top of everything we needed to get into our new home. Always kept us updated on the process and made it a smooth process.

- Reyes Q., Carpentersville, IL

Keep up with good work. I was pleased I worked with you guys. You guys are awesome.

- Ifeanyi O., Crystal Lake, IL

From the start Al and his team worked quickly and efficiently to get my loan closed. He was confident from the first time we spoke that he would be able to close my loan. His team keep me in the loop during the whole process. They were amazing to work with.

- Kimberly F., Lake in the Hills, IL

Everyone I came in contact with exhibited professionalism, quickly and accurately addressed my questions, provided great communication in every step of the process. They made doing business a pleasure.

- Elvis S., Crystal Lake, IL

First Centennial Mortgage was able to finance me when nobody else was and they worked extra hard to overcome any and all obstacles that popped up along the way to insure the loan closed. Job well done!

- Jason G., Lake in the Hills, IL

It was really great to work with Al Frederick, since the first day he was very kind and helpful. The process went very smooth and he was always there to answer any questions. Would definitely choose Fist Centennial Mortgage for anytime in the future.

- Jessica P., Crystal Lake, IL

Good experience and I'm thankful I was referred to you.

- Carlton H., Huntley, IL

Al and Nic are the best I felt at home talking to them and they addressed all my needs.

- Justin H., Fox River Grove, IL

Great experience and very helpful. Everything moved smoothly and the videos were a great help to explain the process.

- David S., Fox River Grove, IL

Everyone who was involved in the loan did an extreme excellent job. My experience with First Centennial Mortgage was above excellent. We had some issues close to closing that was from our end and you guys helped us out a lot to get the closing done on time.

- Luis H., Lindenhurst, IL

Nic went above and beyond anything we could have expected. Her focus on the details and her help with every step was incredible. You and your team made our dreams come true. Thank you.

- Walter H., Huntley, IL

Al Fredrick was great to deal with! He could always be reached at anytime of the day or night! He made this purchase a smooth as possible. Thanks Al.

- Thomas G., Lake in the Hills, IL

As is life, there were a few bumps throughout the process, but always had 100% confidence that Al and his team would get everything done correctly and on schedule. Overall very satisfied and will recommend.

- Scott D., Huntley, IL

Al and his team did a phenomenal job for my wife and I. They were attentive and went the extra mile to make sure we got the best deal for my family. He was able to save me about $20170k in interest over the life of my loan. Thanks Al, that money's going straight towards my two young daughters college planning!

- Michael L., Elmhurst, IL

It was the best experience I have ever had with a mortgage. No hoops to jump through, everything was straight forward, explained, and expectations managed. I will recommend First Centennial Mortgage to anyone I know that needs a home loan/refinance.

- Joseph R., Crystal Lake, IL

Our realtor recommended Al and we couldn’t have been thrilled! We have since recommended him and his team after our great experience. Al and his team were very responsive and invested in our experience. I’m each of our meetings he made sure we understood the process and had answers to all of our questions. He really is trying to make sure you get into the home you want and can do that financially. I personally felt very supported, heard, and encouraged throughout. We had an awesome experience.

- Ashley T., Algonquin, IL

Al and the team met all my expectations. A++++++

- Leo D., Woodstock, IL

Al and his entire team are extremely efficient and customer oriented. Everything went just as smooth as Al said it would!! I couldn’t have asked for a better team!

- Heather A., Aurora, IL

Getting a home loan and buying a house is very stressful experience. I spoke to Al and he explained the process and answered my questions. Trisha kept me on track with submitting my paperwork with follow up emails. She got back to my questions and concerns right away. I closed on time with no problems.

- Darlene B., Huntley, IL

Stats and tools were great. Best experience I've ever had with a mortgage broker.

- James B., Harvard, IL

We have bought multiple homes in the past and this refinance was very easy. The online application was user friendly and the closing at home was great.

- Steven H., Yorkville, IL

Process was seamless, requirements were well-communicated, updated on a regular basis!

- James P., St. Charles, IL

Al and his team did a great job. Had a horrible experience prior to them and it was an amazing change!

- Santiago S., Calumet City, IL

Made it stress free and seamless. Such an amazing experience, first time home buyers and made the process understandable and an easy closing!

- Salvador T., Bloomingdale, IL

Everyone at First Centennial Mortgage did an amazing job. It was a great experience from the moment I filled out my info, every step of the way, to closing. They we’re professional and thorough, and quickly replied to any questions I had. Their online tool to submit documents and provide signatures was very convenient. I would recommend them to everyone looking for a less painful mortgage process.

- Wafa A., Palatine, IL

Excellent communication throughout the process. Great job of keeping us informed each step of the way by First Centennial Mortgage and by Danielle and Crystal. Great experience.

- David I., Huntley, IL

Everyone I worked with was very knowledgeable and extremely helpful throughout the entire process. Al and Trisha were exceptional!

- Jamie B., McHenry, IL

Communication between the team and myself was fantastic. I appreciated that the team kept me in the loop at all stages of our mortgage process. Will and have already recommended Al Frederick and centennial mortgage to many friends and family.

- Bjorn J., Salem, IL

Al and his team were top notch! I had a difficult seller and Al and his team handled everything. I had zero worries. Highly recommended!

- Kevin B., McHenry, IL

We had a great experience with Al and First Centennial! Our mortgage process could not have been handled smoother by Al and his team at First Centennial! They all went out of their way to answer any questions we had and were fast and timely in their interactions. Highly recommend!

- Margaret D., Pingree Grove, IL

This process was made very easy and smooth for me.

- Luke P., East Dundee, IL

Everything went extremely smooth from the beginning till the end. I couldn't be happier with the team. Al was consistently communicating with me from point A till closing. He's very thorough and is always providing clarification. He helped me become a homeowner to my very first dream condo. Al is not only my lender, but a friend for life.

- Daniela B., Wood Dale, IL

As a first-time home buyer not knowing anything about the process or what to expect your team made it easy for me always keeping me updated and informed on everything that was happening. Making the experience painless!

- Kevin A., Antioch, IL

We felt comfortable throughout the entire process, all of our questions were answered so quickly! As first-time home buyers, we had an endless list of questions. But First Centennial Mortgage went above and beyond our expectations and made sure we understood the process, every step of the way. Any and all questions were answered, and we felt assured by their knowledge and level of expertise!

- Peter R., Palatine, IL

Just want to take a moment and thank Al and his team for helping us get our dream home. We had a bankruptcy in our past but had worked hard to restore our credit. Al and the team were able to get us financed and with a nice low rate to boot. We had heard about Al and Centennial from a friend and glad we followed up on their recommendation. The team went above and beyond and I’m very happy with the service they provided.

- Paul B., Johnsburg, IL

Overall experience was amazing. Everyone was more than helpful and always available when needed!

- Jillian D., Barrington, IL

It was amazing! My husband and I have been trying to get a home loan for many years. We tried everything. Al, in Algonquin, reassured us he could get it done, and he did. Every question I had was answered no matter what time it was. I would just email or text and someone would answer it. Thank you guys You are truly the best!

- Brian G., Crystal Lake, IL

Would recommend and an overall super positive experience. Compared to the last time I went through a mortgage, your company made it painless and were extremely efficient.

- Jason H., Elmhurst, IL

I was very pleased with how fast and efficient everything was. I especially liked that the closing was done at my home. It made it very convenient for me.

- Caroline M., Lake in the Hills, IL

Al, Sarah and Danielle did an incredible job keeping me informed and on track to close. What a great team.

- Paul T., Village of Lakewood, IL

My experience and mortgage process was the smoothest I've ever had, considering I'm an a real estate agent. Crystal exceeded my expectations! Closing sooner than expected. Will definitely recommend.

- Erica G., Grayslake, IL

Overall, I am pleased with the ease and speed of completing my mortgage refinancing with the help of you and your friendly, knowledgeable staff. It was a new experience for me, and I appreciated the open lines of communication and quick responses of everyone involved. It was helpful that so much of the paperwork could be accomplished online, and that the appraiser and closer were flexible and accommodated my busy schedule.

- Tracy D., Aurora, IL

The staff Al and Crystal, in particular, made me feel like I was a priority all throughout the process. They were available after bankers hours, and on the weekend, they listened, really listened, and were very knowledgeable. If you are buying a house I would highly recommend First Centennial Mortgage.

- Lorna W., Algonquin, IL

Overall it was pretty good, first time buying a house, so I really have nothing to compare it to. But thank you for everything that you all did.

- Glen N., Bartlett, IL

Great experience, loan officer was very knowledgeable and a great resource throughout the entire process. Very pleased with FCM.

- Julie G., Algonquin, IL

I had a contract on my home and 5 weeks later I closed. Great experience.

- Michael F., Lake in the Hills, IL

Working with First Centennial was easy, and their helpful staff were quick to respond to any questions we had. We appreciated the understanding nature towards us as we were first-time home buyers. We were able to close over two weeks early which allowed us to get into our home faster. We are so grateful for that! Thank you.

- Paige H., Island Lake, IL

Al and his team was there for me every step of the way.

- Michael P., Lake in the Hills, IL

Our loan officer came to our home to get all of the paperwork signed. He was friendly and very organized. Everything he said would get done, got done. The office always got back to us when we had questions. Everything was organized and ready to go for the closing.

- William D., Algonquin, IL

I cannot begin to express how grateful I am to Al Frederick and his team. What a great group of professionals! Their level of service is unmatched. I was amazed at the efficiency of the process from start to finish. They custom catered the process to meet my needs. I have a very time-consuming job and am not readily available. With Al and his team this did not cause any issues or even hold up closing. We were able to close before Christmas! I would recommend Al Frederick and his team for your next purchase. I know I will not work with anyone else in the future. Thanks Al Frederick and First Centennial Mortgage.

- David N., Round Lake Beach, IL

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